Siam LogoSiamAI

Privacy Policy

1. Introduction

Siam AI, operated by Lima Labs, is an AI-powered automation platform that integrates with various chat applications and business tools to help businesses manage customer interactions, scheduling, and workflow processes. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your data.

By using Siam AI, you consent to the practices outlined in this Privacy Policy.

2. Information We Collect

When using Siam AI, we may collect the following types of data:

  • Business Information: Your account details, company name, and authentication credentials for chat integrations.
  • User Data: Messages and interactions processed through chat platforms (we do not store personal user data beyond necessary real-time processing).
  • Technical Data: IP addresses, device identifiers, and usage logs for security and performance monitoring.
  • Payment Data: If applicable, billing details for subscription-based services.

3. How We Use Your Information

We collect and process data only for the following purposes:

  • ✅ Automating customer interactions via integrated chat applications
  • ✅ Delivering AI-powered responses, scheduling, and workflow automation
  • ✅ Ensuring compliance with platform policies and service agreements
  • ✅ Improving Siam AI's functionality based on anonymized insights
  • ✅ Protecting against fraud and unauthorized access

We DO NOT sell, rent, or share your data with third parties without your explicit consent.

4. Data Retention & Security

🔒 End-to-End Security: We use encryption and secure API connections to protect all data transmissions.

📅 Data Retention:

  • Messages processed via chat platforms are not stored beyond necessary real-time processing.
  • Siam AI does not permanently store customer messages unless explicitly enabled for logging or analytics.

🛑 Data Deletion: Users can request data deletion by contacting [support@mysiam.ai]. Upon request, all associated data will be permanently deleted from our systems.

5. Third-Party Services & Compliance

Siam AI integrates with various chat applications, business platforms, and APIs. Our data handling follows industry standards, privacy regulations (such as GDPR and CCPA), and the policies of integrated platforms.

For further inquiries contact support@mysiam.ai